Founded in 1989, Pickard & Murphy helps clients to identify, prioritize, develop and implement business changes to achieve dramatic improvements in their operations as measured by cost, quality, service and speed. We do this by helping clients to fundamentally rethink what they must do to achieve success, and then assist with implementing the recommended changes. The firm's focus is on organizations that make and sell products and services with what we define as having a high information content. Such firms compete in fast changing, highly competitive environments where flexibility and speed to market are critical elements in creating or maintaining a strategic advantage. P&M understands the implications of the information based economy and electronic commerce, and the pressing need for leveraging indirect channels for marketing, distribution, and support for products and services. Put another way, we specialize in assisting organizations to implement information and relationship based business improvements.